Here at Synorex, we have three tiers of customer support to help us help you!
Are you a growing company with a do-it-yourself attitude and a tight budget? Classic support is ideal for you. Drop us an email with your questions or call our support team for free assistance!
Best suited for bigger businesses, Premium support makes your company our top priority. Get quarterly reports and 24*7 product assistance from a dedicated technical account manager.
| Services | ClassicFree |
Premium25% of License fee |
|---|---|---|
| Knowledge base | ||
| Customer portal | ||
| Email support | ||
| Phone support | ||
| WhatsApp support | ||
| Remote assistance | ||
| Configuration assistance | ||
| Technical account Manager | ||
| Technical adviser | ||
| Custom modules | ||
| Toll-free support | 8 hours x 5 days | 24 hours x 7 days |
| Maximum response time | 8 Hours | 1 Hour |
| Online training | 3 hours | Unlimited |
Talk to us!Get in touch with our support team via email, call or chat. Contact Us |
Still can't find what you're looking for?Submit a request and we'll get back to you soon! New Request |
